Shipping & Returns

Returns Policy

You may return new  and unused items with tags still attached within 30 days of delivery.

We provide free of cost return shipping labels on your email upon request, however we will charge 10% restocking fee or $10 (whichever is lower) upon any return. If you receive an order with any defect or wrong item or wrong size, we will refund you in full for that along with any shipping fees incurred by you. 

 

You should expect to receive your refund within 72 hours after the package is delivered to us by the carrier.

 

If you need to return an item, please Contact Us with your order number, details about the product you would like to return and reason of the return or exchange. We will respond quickly with instructions for how to return items from your order. All returns should be sent back to the below address, we will provide return shipping label to you on email.

 

Return Address:

Attn: Returns Dept.

3960 W Madison St.  

2nd Floor

Chicago, IL - 60624.

USA.

 

Shipping

We ship to USA and to some selected countries. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Please email us at ecom@topsandbottomsusa.com if you do not find your country in the shipping section once you checkout. We will confirm you if we can ship to your country. 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.