Shipping policy

Important: Due to any unrest situation or severe weather conditions, e.g., snowstorm, the processing and shipment times may be longer than usual; delays are expected for all U.S. shipments during such events. Also, Due to Covid and the unrest Situation, Express Orders are mighty delayed as per FedEx, All our Express orders are Shipped by FedEx, and they had clearly mentioned in their policy that if any second-day or next-day orders get delayed, they will not reimburse the shipping amount, hence please note if you place the order with any above shipping options and your package delays, we will not refund the shipping amount.

We are providing shipping all over the USA. Orders above USD 74.99 are applicable for free shipping with the standard delivery option and exclude priority shipping or express shipping, or a few select items. For all orders under USD 74.99 (excluding priority shipping or express shipping), there is a minimal charge for standard shipping. Currently, we are shipping products only in the USA.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your item(s) and the shipping option you have chosen. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Once the shipment tracking id is generated, the customer will be notified via SMS/email provided in order details. It is the customer's responsibility to keep track of the shipment until it's delivered and received.

Once the shipment package is picked up from our facility by the service provider, we are not authorized to change the address or any details, hence we will not entertain any request by the customer to make changes. Customers can contact the service provider for rescheduling or any changes.

Any item(s) ordered after 12:00 PM CST will be shipped out on the following business day, regardless of the shipping service selected. Orders placed on Friday with the next business day selection will be delivered on Monday. Our shipping business days are from Monday to Friday.

Any further questions regarding shipping may be sent to estore@topsandbottomsusa.com